AT&T FAQ
- How do I download WHERE on my AT&T phone?
- What is WHERE?
- How accurate is my GPS location in WHERE?
- How do I cancel my subscription?
- Do I need an unlimited data plan to use WHERE?
- What are WHERE Deal Alerts?
- Is WHERE Deal Alerts available on my phone?
How do I download WHERE on my AT&T phone?
On AT&T feature phones and BlackBerries, WHERE can be found in two places: you can find it preloaded in the GPS folder on your phone’s menu page OR you can search for it in MEdia Mall.
If you have an iPhone, WHERE is available through the iTunes app store.
What is WHERE?WHERE allows you to quickly launch a mobile experience that puts the people, places and things you are looking for at your fingertips. This includes everything from weather, news, and restaurant reviews, to the closest coffee shop, cheapest gas, traffic updates, movie show times and more.
How accurate is my GPS location in WHERE?Typically, GPS is accurate to within a city block of your current physical location. If you are indoors (or in an obstructed location) or your network provider is having problems, your GPS location may only be accurate to your current city area; in a worst-case scenario, if your provider got an Assisted GPS Fix, your location may only be accurate to the nearest cell tower.
If you feel your GPS location is inaccurate, the best thing you can do is restart WHERE and try again. You can also try disabling GPS on your handset and entering your location manually (when prompted).
How do I cancel my subscription?To cancel your monthly subscription to WHERE, please visit: http://www.att.com/directbill
Do I need an unlimited data plan to use WHERE?No, you don’t need one, but we do suggest it. Every time you use WHERE, you are accessing pages over your phone’s network. Therefore, the more you use WHERE, the more data you consume. If you’re interested in downloading WHERE and are unsure of your current dataplan, we strongly suggest you contact your carrier to make sure you’ve got the plan you need to accommodate your data usage.
What are WHERE Deal Alerts?WHERE Deal Alerts is a coupon service available through the Coupons widget within the WHERE application. You can opt-in for the service to receive hyper-local coupons and deals based on your preferences and location.
When you register for Deal Alerts, you are able to select the day of the week and time of day you want to receive deal alerts via text message, as well as the type of venue you want to receive coupons from (“restaurants” for example).
Currently, this service is only available on select AT&T phones. For more information visit Where.com/dealalerts
Is WHERE Deal Alerts available on my phone?Currently, WHERE Deal Alerts is only available on the AT&T network. You can opt-in to the service on the following devices:
- Blackberry Bold 9000
- Blackberry Bold II 9700
- Blacberry Curve 8310, 8320, 8520
- Blackberry Curve II 8900
- Blackberry Pearl 8110
- Blackberry World 8820
- Samsung Flight
- Samsung Mythic
- Samsung Strive
- Samsung Sunburst
- Samsung Eternity
- Samsung Solstice
- Samsung Impression
- Samsung Propel
- Samsung Trouvre A777
- LG Arena
- LG Xenon
- LG Shine 2
- Pantech Reveal
- Pantech Impact
- Nokia E71
- Nokia 6790 Surge
- Nokia 6750 Mural
- Nokia 6350
- Moto Karma
- Sony Ericsson C905
- Sony Ericsson W15A
