Sprint FAQ
- What is WHERE?
- Getting WHERE on Sprint
- How accurate is my GPS location in WHERE?
- Do I need an unlimited data plan to use WHERE?
- Why does WHERE collect my email address and phone number on the m.where.com website?
What is WHERE?
WHERE allows you to quickly launch a mobile experience that puts the people, places and things you are looking for at your fingertips. This includes everything from weather, news, and restaurant reviews, to the closest coffee shop, cheapest gas, traffic updates, movie show times and more.
Getting WHERE on SprintFrom your Sprint phone, you can download WHERE by going to the main menu, then clicking on ‘My Content’, ‘Applications’, “Get New Applications’.
How accurate is my GPS location in WHERE?Typically, GPS is accurate to within a city block of your current physical location. If you are indoors (or in an obstructed location) or your network provider is having problems, your GPS location may only be accurate to your current city area; in a worst-case scenario, if your provider got an Assisted GPS Fix, your location may only be accurate to the nearest cell tower.
If you feel your GPS location is inaccurate, the best thing you can do is restart WHERE and try again. You can also try disabling GPS on your handset and entering your location manually (when prompted).
Do I need an unlimited data plan to use WHERE?No, you don’t need one, but we do suggest it. Every time you use WHERE, you are accessing pages over your phone’s network. Therefore, the more you use WHERE, the more data you consume. If you’re interested in downloading WHERE and are unsure of your current dataplan, we strongly suggest you contact your carrier to make sure you’ve got the plan you need to accommodate your data usage.
Why does WHERE collect my email address and phone number on the m.where.com website?WHERE collects your phone number on the web site so we know which phone you are using when you manage your widgets. Some widgets may also use your phone number to send you opt-in text message alerts about things you’ve chosen to hear about.
WHERE collects your email address as an extra layer of security so that you can request a new password or PIN. We may also send you occasional emails regarding system updates. At times, we may also send you notice of new features unless you choose to opt-out of marketing communications.
For more information, please check out our Privacy Policy.
